Labels API
Labels help you organize chats and contacts for faster workflows.
✨ Features by Engine
🎨 Label Colors
color → internal color number (0–19)colorHex → latest known hex color for the labelcolor ↔ colorHex map may change, so always rely on the color number when creating or updating labels.📋 Current Color Map
| Color | Hex Code | Example Meaning |
|---|---|---|
| 0 | #ff9485 | 🔴 Urgent / Needs Attention |
| 1 | #64c4ff | 🔵 New Lead / To Follow Up |
| 2 | #ffd429 | 🟡 Pending / Waiting Response |
| 3 | #dfaef0 | 💜 Personal / Soft Priority |
| 4 | #99b6c1 | ⚪ Neutral / Archived |
| 5 | #55ccb3 | 🟢 Payment / Finance |
| 6 | #ff9dff | 🌸 Marketing / Campaign |
| 7 | #d3a91d | 🏅 VIP / High Value |
| 8 | #6d7cce | 🟣 Internal / Team Use |
| 9 | #d7e752 | ✅ Success / Completed |
| 10 | #00d0e2 | 🛠️ Technical Support |
| 11 | #ffc5c7 | 💌 Personal Chat |
| 12 | #93ceac | 🌱 Onboarding / New Customer |
| 13 | #f74848 | 🚨 Escalation / Critical |
| 14 | #00a0f2 | 📘 Active Conversation |
| 15 | #83e422 | ✔️ Confirmed / Approved |
| 16 | #ffaf04 | ⏰ Reminder / To-Do |
| 17 | #b5ebff | 🧊 Cold Lead / Info Only |
| 18 | #9ba6ff | 🔮 Low Priority |
| 19 | #9368cf | 🗂️ Custom Tag / Other |
📦 Example Label Object
{
"id": "2",
"name": "Favorites",
"color": 1,
"colorHex": "#64c4ff"
}Modified at 2025-09-29 02:28:40